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Old Fri Jul 06, 2012, 01:03pm
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Join Date: Aug 2010
Location: 3 hrs east of the western time zone
Posts: 895
Customers ???????

Quote:
Originally Posted by Camron Rust View Post
FYI, in Portland, we changed the vote weighting last year to not give the coaches so much power. They still have a vote but it is now unweighted....1 coach vote = 1 officials vote.

Previously, the coaches vote was weighted inversely proportional to the ratio of coaches to officials that submitted ballots. Since there are far more officials voting than coaches, under the prior system, a individual coaches vote counted 2.5-4 times as much as an individual officials vote.

I think it is good to keep the coaches involved in the process. They are our customers. The only question is how to include them and how much. We generally need to keep the coaches happy as a group (but not necessarily as individuals). The thing that keeps all things in check is that if an official goes out of their way to make one coach happy, the other coach will be pissed and that will catch up with the official.
Cam -

I always enjoy reading your posts, but I am always very leery when I see the word CUSTOMERS....it is a term I always hear at the hs level. I have never heard that term at the college level. When i hear customers, I cringe because there is a perception that "the customer is always right"..... I was a camp this summer and the supervisor of officals of the SEC was asked, What have you learned as a supervisor, that if you knew when you were officiating would have made you a better official?" His answer was that he wished he hadn't worried about coaches as much as had when he was a working official.

I assign another sport (not basketball at the hs level), if my umpires dump a coach and the coach calls and complains as long as their was no profanity invloved I send those umpires back to the next game. My guys aren't reason why that team lost.

Once again not saying anything you posted is wrong, just concerned about
CUSTOMERS and what it means at the high school level.............
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