Should I be upset?

[JRutledge]

Originally Posted by just another ref

Where the OP happened is irrelevant, and where you live in relation to the OP matters even less, if that's possible. If stiffler, as an independent contractor, thinks he should be paid for work which was not performed, let's just say that is contrary to the norm in anything. No doubt some schools would give out the whole amount anyway, maybe even add a "Sorry you had a problem."
But if they choose not to do so, he has no possible complaint.

Anyone can complain about anything they want to. I know I complained when I was "helping out" I did not like what took place with me. And there was no policy to say what should be done across the board. And when the situation reversed, I did not accommodate them at all when they made a mistake. It works both ways.

Peace