Big Screw Up

[RobbyinTN]

Originally Posted by Snaqwells

Part of the problem is you also get the visiting team information. I'm not saying it's excusable, but in the middle of a busy season it's definitely possible to get your wires crossed and mess this up. That's why it's standard protocol here for the R to call the rest of the crew two days ahead of time. If I'm the/a U and haven't heard from the R, I'll initiate the calls.

I agree this doesn't take the place of making the phone - definitely needs to be done as well.

[Adam]

Originally Posted by RobbyinTN

I agree this doesn't take the place of making the phone - definitely needs to be done as well.

As Smitty noted in his area, the whole crew would be held responsible to a certain degree if the phone calls weren't made.

[Smitty]

We use Arbiter. Last night I get to my game site an hour before game time. I have the girl's JV/V. There's a guy already there starting to dress and I know both my partners are female. He claims to have the boy's JV/V at the same gym. He has no smartphone, so he asks me to log into Arbiter for him on mine. Turns out his games are this Friday, not Tuesday. He didn't appear to be a moron - people just make mistakes sometimes. On his way out, he said "no wonder none of my partners responded to my emails today". Phone calls are really the best way to make sure everyone is on the same page.

[Smitty]

Another example. Last Saturday I had a couple games from another chapter who uses a different assigning software than Arbiter - some home-grown thing. My crew all got an automated email on Thursday stating the time had changed for our Saturday games. No problem. On Friday I get a call from my 'R' asking me if I noticed that the site had changed as well. I say no - thank goodness she called me because I would have gone to the original site. Sure enough, at the bottom of the email there was a note saying the site changed as well. I was so thankful she called.

[Welpe]

Smitty, is the other assigning software Zebra-Ware?

[Smitty]

Originally Posted by Welpe

Smitty, is the other assigning software Zebra-Ware?

Yep. I like Arbiter a lot better. And Camron's software (Reftown) is better than Zebra-Ware as well. But ya gotta use what they use.

[Welpe]

We use Zebra Ware here for football. It's OK, but a little dated. I like the points and game fee tracking tool they have built into it.

For basketball it is either Ref Town or Arbiter. I like Ref Town the best.