Arbiter Issues

[CountTheBasket]

Anybody else get 20, literally 20 not an exaggeration, of the same e-mail all at once from Arbiter last night? Combine that with multiple times I've logged in to find new assignments and hadn't gotten an email, they are having a rough season!!

[HokiePaul]

Originally Posted by CountTheBasket

Anybody else get 20, literally 20 not an exaggeration, of the same e-mail all at once from Arbiter last night? Combine that with multiple times I've logged in to find new assignments and hadn't gotten an email, they are having a rough season!!

I only got 3 ... three emails telling me I had new assignments. The third one actually corresponded with a new game.

[grunewar]

Our issues seem to be much less than they were a few weeks ago.

[zm1283]

They still aren't sending the emails when you get removed from a game or when a partner is removed from a game (So you can correspond with your new partner). If not for looking at my master schedule a few times this season I wouldn't have known a change was even made.

[BayStateRef]

I emailed tech support last week about not getting email reminders...and got a "canned" response saying they are working to fix a lot of things....and a link to a page that lists those things.

I suspect that your 20 emails is part of their effort to fix things.

I had a similar problem with another online software service and it took a while to get it back on track. As a business owner, I don't envy their predicament. As a user, I just want it to work.

Until all the fixes are in place, I suspect Arbiter will continue to be problematic and inconsistent (will work fine for some and poorly for others.)

My assignors have told me not to rely on Arbiter emails, but to check the site daily.

[Raymond]

Back in the summer I created a new account just for my HS assignors. I have been using it with no problems, except that I could not access the NFHS pubs. For that I still had to use my original Arbiter account that is now just for my college assignors.

Last night I received an email to my HS account welcoming me to Arbiter and telling me how to set up my account. But, at least now, I have access the NFHS pubs through my HS account.

[Mark T. DeNucci, Sr.]

Originally Posted by BadNewsRef

Back in the summer I created a new account just for my HS assignors. I have been using it with no problems, except that I could not access the NFHS pubs. For that I still had to use my original Arbiter account that is now just for my college assignors.

Last night I received an email to my HS account welcoming me to Arbiter and telling me how to set up my account. But, at least now, I have access the NFHS pubs through my HS account.

MTD, Jr., and I are assigned basketball, baseball, and softball games from one assigner; baseball and softball games from two other assigners; and baseball games from a fourth assigner; all using Arbiter and have not had any problems here.

MTD, Sr.