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  #1 (permalink)  
Old Mon Jul 29, 2013, 06:20am
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Quote:
Originally Posted by Freddy View Post
Spent some quality time with the Arbiter staff here at the Summit at the social event tonight. Everyone, from the CEO Jeff Triplett to the VP down to the techs who run it and tweak it, seem very open to suggestions to continue to make it more and more user friendly. They accepted quite openly the input and sometimes outright criticism offered by everyone I observed, from the assigners and officials from the top tiers down to the local assigners and officials who took time to speak with them. Whereas I don't find Arbiter the easiest thing especially for the new officials to learn to use, I was impressed with their desire for feedback and suggestions.
I'm rather unimpressed with Arbiter.

I asked 3 seasons ago about being able to export my schedule to Google Calendar. "It's coming" I was told. 1,000+ days later, nothing...

The "Remember Me" function doesn't work on all handhelds. Funny how those are the same devices they pitch their paid access to.

Myself and other local members have not received the reminder e-mails. Why have a function that repeatedly doesn't work properly?

There have been other bugs too.

They are open to suggestions because they have to be.
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Old Mon Jul 29, 2013, 06:42pm
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Quote:
Originally Posted by JugglingReferee View Post
I'm rather unimpressed with Arbiter.

I asked 3 seasons ago about being able to export my schedule to Google Calendar. "It's coming" I was told. 1,000+ days later, nothing...

The "Remember Me" function doesn't work on all handhelds. Funny how those are the same devices they pitch their paid access to.

Myself and other local members have not received the reminder e-mails. Why have a function that repeatedly doesn't work properly?

There have been other bugs too.

They are open to suggestions because they have to be.
I know of another service that does all of those things and has for several years.

In fact, it not only exports schedules to your Google calendar, you can subscribe to your schedule from your Google calendar (or many other calendars) so that your games automatically appear on it shortly after you receive them....and updates are automatic too.
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  #3 (permalink)  
Old Mon Jul 29, 2013, 07:01pm
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Originally Posted by Camron Rust View Post
I know of another service that does all of those things and has for several years.

In fact, it not only exports schedules to your Google calendar, you can subscribe to your schedule from your Google calendar (or many other calendars) so that your games automatically appear on it shortly after you receive them....and updates are automatic too.
See? Told you Camron wasn't shy...
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Old Mon Jul 29, 2013, 07:22pm
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Quote:
Originally Posted by JugglingReferee View Post
I'm rather unimpressed with Arbiter.

I asked 3 seasons ago about being able to export my schedule to Google Calendar. "It's coming" I was told. 1,000+ days later, nothing...

The "Remember Me" function doesn't work on all handhelds. Funny how those are the same devices they pitch their paid access to.

Myself and other local members have not received the reminder e-mails. Why have a function that repeatedly doesn't work properly?

There have been other bugs too.

They are open to suggestions because they have to be.
Does any system sync with Google calendar?

I noticed after my free trial with their mobile page expired, I wasn't getting the notices. I had to go back in and change some settings that had been auto-updated by the mobile app. I hate the mobile app, it's not worth it to me, as I can easily do anything I need to do with the full site on my Android.

For me, as an official, it works just fine. I don't know other software, though, because all my assigners use it.

Edit: I see Camron's software does the sync thing. That would be nice.
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Last edited by Adam; Mon Jul 29, 2013 at 07:22pm. Reason: additional information received
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Old Mon Jul 29, 2013, 10:53pm
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My HS assignor uses Zebraweb. Go to zebraweb.org. My college assignor uses Arbiter.
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Old Sun Aug 04, 2013, 09:46am
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tazzeroo2002, my condolences... that sounds like a very complicated time-intensive process.

ArbiterSports is not the only option out there. If you are shopping around, here's the things that I would suggest you look at:
  • get a demo, and try out the full assigning process. How easy is it to use, and does the process make sense for your officials?
  • can you and your officials easily access their information "on the go" via a mobile device, or get text messaging notifications.
  • ask about up-time and customer support. Send a few questions to support, and see how they respond

assignr.com won't pull in an official's personal events from Google Calendar, but it does provide a way to subscribe to the officials schedule using any iCalendar compatible calendar program. This means you can "subscribe" to your officiating schedule with Google Calendar, iPhone, or others, and your personal calendar changes automatically as your schedule changes on assignr.com.
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