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					Originally Posted by Back In The Saddle  Not to play Monday morning quarterback, but...
 Could you have found a way to discuss her concerns, at least tell her what you saw and/or briefly explain your call, before she got to the screaming point? If so, might that have de-escalated her or even prevented her from getting "escalated" in the first place?
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 Not everyone can be "de-escalated."  There's a local coach who I've already whacked this season.  Why?  Because he doesn't know how to talk to people.  I've worked his games for the past 5 years and every year, I think, "Maybe he's grown up."  So each time I see him, I once again make the mistake of trying to be approachable, he steps on his dick and I end up sticking him.
 
I'm made up my mind that I am no longer going to be approachable with him.  I'll nod yes or no and that's it.  I've even told my crew that if I talk to him, they have permission to head slap me.  
