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Old Tue Dec 01, 2015, 03:13pm
Dad Dad is offline
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Join Date: Nov 2015
Posts: 849
Quote:
Originally Posted by j51969 View Post
The below book isn't new and is a great read for resolving conflict. Generally required learning for law enforcement / Military. I would recommend every official reguardless of experience and level give it a try. You won't be sorry.

verbal judo, the gentle art of persuasion
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