Quote:
Originally Posted by Rita C
It may be just me, but telling me to calm down has the opposite effect. Is there another phrase that could be used?
Rita
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Absolutely. You are looking for a result, not a "one size fits all" solution.
Options might include "OK, coach, you have my attention, so let's proceed like adults; what would you like to ask me?" It should get the same intended result; while there are many things that can be said to inflame the situation, the goal is to let the coach understand that a conversation/discussion is the best opportunity for his position or belief to be considered.
Fri May 29, 2015, 02:48pm
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