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Originally Posted by IRISHMAFIA

I have had an umpire order three hats all the same size. They came with identical tags, but not one matched in size. He had to send two back. The umpire should not have to play "pot luck" when purchasing a uniform item and have to be bothered with all the back and forth crap.

We asked that very question to ASA properties a few years back (the 2007 UIC clinic I believe) and were told that the way their vendor works is that they make a bunch of caps at whatever size comes out of the machine. Then the cap is measured to see what the size is closest to. If it's a 7 3/8, then the 7 3/8 tag is stitched into the cap.

We have a dedicated local uniform sales agent that maintains an inventory of about 10 to 15 caps of every size between 6.5 and 8 for this purpose. We can then try them on locally and buy them against our umpire bank account, rather than sending them back when they don't fit correctly.