Quote:
Originally Posted by IRISHMAFIA
...I have had an umpire order three hats all the same size. They came with identical tags, but not one matched in size. He had to send two back. The umpire should not have to play "pot luck" when purchasing a uniform item and have to be bothered with all the back and forth crap.
Returning any item purchased from any vendor should always be the rare exception, not part of a standard routine.
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I agree, and I've had that experience as well, and with all umpire hat vendors and hat manufacturers, not just ASA.
Hat manufacturers either have no standard definition of size to follow, or have really, really crappy quality standards.
Fortunately, most of the hats I need (ASA and HS) can be bought locally where I can walk into the store and try them on. I always ask for the size I want and one size below and one size above. One of them usually fits (but not always!).
It is the only way that works.