Sportmanship--What can officials do?

[waltjp]

Different sport, I know, but one you learn from one you can apply to another...

I've had exactly 1 nose to nose shouting match with a baseball manager. This was 10+ years ago. Afterwards I promised myself that I'd never get engaged in an argument like that again. I choose to stay calm, listen to the manager or coach, tell him why I made the call I did and then I walk away. If he wants to continue I tell him that the discussion is over and it's time to get back to the game. Anything he says after that may subject him to the appropriate penalty.