What have you learned this year?

[Raymond]

I'm positively interacting with players more this year. I'll volunteer to them why I made a call instead of getting irritated when they react.

I've also reigned in my rabbit ears on assistants. If they react to a play but don't address their comments directly to me or my partners, I let it go as long as it's only once or twice in a game. I still address those who make comments directly to me, or who jump up.