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Honig's Help
hey guys. I just bought a pair of Honig's K-70's as I mentioned on a previous thread. I bought them off Ebay for $75. They are 1 size to big for me. The seller gave me his receipt from Honig's so that I could return them if they don't fit. These shoes are brand new, only worn to see if I could fit into them. Has anyone ever had to return anything to Honigs? Because I plan on returning the shoes I have for a size smaller. Any experience anyone has had with Hongi's would be appreciated.
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I don't know where you live, but out here on the West Coast, any service issues can be brought to the attention of Tom Hiler and be taken care of. The other regional offices have much the same track record.
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Bob P. ----------------------- We are stewards of baseball. Our customers aren't schools or coaches or conferences. Our customer is the game itself. |
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Honigs is GREAT
I've dealt with Honig's and they do an EXCELLENT job taking returns.
I had them send me the wrong state logo on a shirt and a hat. I called them and they immediately sent me the correct logo that day. They also had a FREE return for me through Fed Express. Then a year later when I ordered 2 hats with the state logo they sent me the wrong state. When I called them they told me they would send the RIGHT hat and just keep the hats to wear while mowing the yard. I got the right 2 hats within 3 days and sure enough now I mow the yard in my official IHSAA hat!!
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"Boys, I'm one of those umpires that misses 'em every once in a while so if it's close, you'd better hit it"---Former MLB Umpire Cal Hubbard "I've never questioned the integrity of an umpire. Their eyesight, yes"---Leo Durocher |
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We told you the sizes run true, and I told you where you can buy them cheaper than you bought them for. I can't imagine that Honig's will take them back from a third party. You never know though, so call them and tell them the truth. They're really good about returns. Just tell them you goofed up, plan on buying your future gear from them, and hope for the best. Next time......... |
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I think Honigs has the best customer service out there for umpire equipment. I think it would be a shame for you to abuse their good nature trying to return a product you bought second hand online.
Tim. |
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Explain how you go them, they are too big and wonder if they would replace and if they have not been used I can't imagine they would not replace them with the correct size, with not much thought about it.
Honig's likes their customers and if they have not been used why wouldn't they swap them out? A satisfied customer, even one swapping something they got from somebody else, will come back when they need something else. I don't consider this abuse, especially if you do any other business with them. If not it is your first chance to find out how good they are to work with, and they will appreciate that opportunity as well. Last edited by DG; Sat Jan 20, 2007 at 06:53pm. |
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I agree with you 100%. I guess I'm an ******* too. Or maybe a ****, or a *****. I guess we aren't allowed to voice our opinions concerning other ********, without being called names. |
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Is it just me, or is the number of people who get their knickers in a twist easily increasing around here ?
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All generalizations are bad. - R.H. Grenier |
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Everyone, IMHO, is just in need of some game time to relax. LomUmp |
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help on a return
Hey guys,
I just ordered a large pizza from Pizza Hut. When I opened it up it was a MEDIUM pizza. I was real hungry so I ate it. I still have the receipt and was wondering if the manager may give me in store credit. Has anyone had experience with Pizza Hut customer service. FYI...... I am new to this board and I thought the people here were a little touchy. But I have read some posts and I could see how one might go postal in their reply. But I like it!!!! |
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__________________
All generalizations are bad. - R.H. Grenier |
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