Has anyone used InHouse Sports?

[kylejt]

I did a little homework, and found the thirdparty that does their credit card transactions for them. I fired off an email, and within two hours got a phone call from the owner of Inhouse Sports(always follow the money). He was very nice, and said the shoes would be out today. He said he was two months into a move to a larger location, and he's backordered for several weeks. I was "lucky" that I was only a week out.

Stay tuned.

[tjones1]

Originally Posted by PWL

He's starting to make +POS look like greased lightning.

Good one!

[ibcallindux]

Kylejt,
As I mentioned in my earlier post, Ken is a nice guy to talk to. I have bought stuff from him and sent him several customers. I have had many pleasant conversations. But, when I send him a check for $390.00 worth of merchandise--some of which I collected from friends for a joint order--clears the band on July, yes, July 26th and I have still not gotten my order, I am past being a little chapped. He told me several times that the order was going out the next day and etc but then he had to take his kids to school and he was moving his wharehouse and he quit his job and he went to the NASO convention for a week and he has to go to LA to pick up his stuff and on and on. His cell mailbox was full for 2 weeks so I couldn't leave a message and now it's open but he won't return my calls. I do call his 951 830-5358 number once a day(throwing good money after bad, I guess) just to see if he has the decentcy to answer or return my call. He doesn't. I have returned the money to my friends and can only hope that I get it back one day but I doubt if I will. It's a long way from SC (where I am) to California. If you have any way of contacting him, please let me know.

[kylejt]

Well, I got my shoes today. Nine days after I ordered them.

I bought a pair of the patent leather Honigs for a friend of mine, and these seem to be the exact same thing. How long they'll last, I can't tell you. They aren't built anywhere near my +POS, but close to my Gerry Davis. And for the money, they're tough to beat.

I also got a profuse apology from the owner. Probably due to my contact with his cash source. I'd suggest tugging in the same direction if you are having troubles.

goemerchant.com

Even if you didn't use a credit card (you know better now, I hope), email them and tell them your tale. This might bump start things, as it did for me.

Good luck.

edit: I got a follow-up phone call today from the owner. He was sorry for the delay, and cited expansion/moving causes. Again, it sounds like he's trying hard, but just not yet able to keep to keep up with demand. My suggestion was that he responds to orders and email ASAP, even if he can't fill the orders right away. Communications is key. He agreed.

[bicepsforyou]

No how is it thoe

[tjones1]

Originally Posted by bicepsforyou

No how is it thoe

Huh?!

[Andy]

This operation was recommended to me by another regular poster on the board. I was in the market for plate shoes. I ordered in mid-July, about a week later, I called because I hadn't received the order. Left a voice mail message and got a call back later that same afternoon. Ken told me that he had been at the NASO convention and was catching up on orders received. He told me that my order had been shipped in the last few days. When I got home later, I had received my order.

Guess I was lucky.....I will definitely use caution in dealing with him in the future.