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>>In one case our WH said, "Let me ask you again. Do you want to DEFER, RECEIVE, ..." and more quietly and quickly "kick, or defend a goal." When again they chose to kick, he said "Are you sure you want to kick? You can defer or receive." Again the captain chose to kick. Once again "Are you sure you don't want to defer or receive?" "We want to kick."<<
Don't ask the same question 4 times. Ask it twice and if he says kick both times, then say, "captain, you understand that if you choose to kick, you will be kicking in BOTH halves; is that what you want to do?"
If he says "yes," do it.
If you think you have to ask it 4 times, its obvious he doesn't understand the implications of his answer. 2 times is sufficient to determine that, and it isn't your job to do anything other than a quick explanation, something like what I illustrated above.
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