Quote:
Originally Posted by LRZ
"What you - and several others - fail to recognize is that we are in the customer service business."
Nope. I am not in the customer service business, nor is the "customer" always right. I am a referee, the neutral third party in the triangle of interscholastic competition.
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Damn straight. I'm pretty sure we all have/have had day jobs that involve customer interaction which require eating crow from time to time. This job isn't one of them. Coach wants to scream at me because he's down 30-points? He can do it outside the gym.
Now, as another young varsity referee (people think I'm 18, daily) I understand exactly what that guy is saying. We draw the ire of every coach so they can get a call or mess with our heads. And you have to show a little backbone or else that's all you get night after night; nothing but BS and adults acting as if they're 3 year olds. I might not agree with "be a dick", but it's better than just pretending everything is alright.