Intent & Spirit of a Rule

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I worked with a person that has umpired for a long time, but has never learned the rules or dialed in the strike zone. Unfortunately, like most umpires like this one he is very strict about the rules he does know, like: No jewelry, no wrist bands, tuck in your shirt, Don't take off your helmet until you get in the dug out so on and so forth. I am not say that enforcing these are not important. But, if you have an inconsistent strike zone and then late in the game you reprimand a girl for taking of her helmet before entering the dugout (during a dead ball, mind you) I believe a coach has the right to say WTF.