Bad situation.

[Steve M]

Tribefan,

Welcome to officiating.

"I'm new at this and I have a few questions:

1-How do you tactfully tell a coach to learn the rules?
2-How do you tell the fans the same thing?
3-How do you tell a coach not to deliberately rile up his fans?
4-Should I tell my story to the visiting team's AD?
5-Should I tell my story to my association?
6-Should I just let it go and try to learn something from it?"

1-Coach, Please cite that rule for me. If your state allows protests, ask if the coach wants to play under protest.
2-Leave the fans alone, if they are that bad, have the game manager deal with them. If there is not an identified game manager, it's the home coach.
3-Coach, You are now restricted to the bench.
4-no
5-absolutely
6-After you talk with your association... As a new official, you should keep an umpire journal, write this into it - how you handled it and the results of your association's discussion.

Addition - Looks like some others were replaying at the same time I was. Let's emphasize this - learn & call the correct zone - like Rachel said.