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Old Sun Jan 25, 2004, 05:42pm
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Question

Do any of your associations have a procedure for dealing with complaints (from schools/coaches) that you get about your officials?

We are dealing with some now and would like to have a formal procedure set up to respond to the complainant and to work with our officials.
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Old Sun Jan 25, 2004, 06:06pm
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In my rec league, the coaches (over 100 teams) all know that any complaints about officials go directly to me.

Maybe that's why we never have any complaints.
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Old Sun Jan 25, 2004, 06:07pm
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I am not totally sure about the exact procedure. But I have belonged to a chapter that had a grevence committee that heard any complaints. Then they would make a recommendation that the Executive Board had to rule on after that. Not sure how all that was done exactly, but that is what I know.
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Old Mon Jan 26, 2004, 06:57am
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In my association, coaches/AD calls our scholastic commissioner (actually the assignor) to register complaints and comments. Don't think anyone has ever called to offer kudos.
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