Do any of your associations have a procedure for dealing with complaints (from schools/coaches) that you get about your officials?
We are dealing with some now and would like to have a formal procedure set up to respond to the complainant and to work with our officials. |
In my rec league, the coaches (over 100 teams) all know that any complaints about officials go directly to me.
Maybe that's why we never have any complaints. ;) |
I am not totally sure about the exact procedure. But I have belonged to a chapter that had a grevence committee that heard any complaints. Then they would make a recommendation that the Executive Board had to rule on after that. Not sure how all that was done exactly, but that is what I know.
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In my association, coaches/AD calls our scholastic commissioner (actually the assignor) to register complaints and comments. Don't think anyone has ever called to offer kudos.
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