Has anyone ordered from Honig's lately?

[UMP25]

Brian Curtin and I worked a summer collegiate league game last night. Even he noticed the misplacement of the belt loops on my Honig's poly wool plate pants. This causes the ball bags to not be properly positioned. One's too far forward because of this. Honig's suggestion? Take it to a tailor and pay more money for these things, to get them fixed. Because they're hemmed, Honig's won't do anything with them. Like the misplaced belt loops are my fault!

[KJUmp]

Ump25.....sent the same jacket back for the same two reasons that you did earlier this spring. Got a Smitty from UA instead.
Needed extra embroidered association shirts for a tourney last season, figured I'd get pants (2 pair) from them to save on having to pay shipping charges to two suppliers.
Bad decision.....because that whole belt loop positioning thing with the ball bags stinks.
Like others, have shifted 100% to Ump Attire (including my basketball stuff) unless forced to go to Honigs as the official/exclusive supplier.

[UMP25]

Well, one reason why I will NOT go with Ump Attire for now is because they refuse to affix uniform numbers on anything. When I placed an order some 6 weeks ago for a couple shirts, they replied, "We're sorry, but we only sell the numbers loose and unattached to the shirts. If you want them put on, we recommend having a tailor do it."

Tried that once; it was a disaster. What stinks is that most suppliers will not affix numbers to shirts/jackets that they did not sell you. So, this policy by Ump Attire is really stupid and not very customer friendly.

[johnnyg08]

Originally Posted by UMP25

Well, one reason why I will NOT go with Ump Attire for now is because they refuse to affix uniform numbers on anything. When I placed an order some 6 weeks ago for a couple shirts, they replied, "We're sorry, but we only sell the numbers loose and unattached to the shirts. If you want them put on, we recommend having a tailor do it."

Tried that once; it was a disaster. What stinks is that most suppliers will not affix numbers to shirts/jackets that they did not sell you. So, this policy by Ump Attire is really stupid and not very customer friendly.

You're entitled to your opinion, but to not shop at the most customer friendly company in the country b/c they won't sew on numbers, seems rather petty. Find a different person in your area who can affix the numbers correctly.

[UMP25]

It's not customer friendly when a company won't do what all its competitors will gladly do. Hopefully one day Ump-Attire will enter the 21st century.

[johnnyg08]

There simply aren't a lot of guys who wear numbers on their shirts.

[UMP25]

Originally Posted by johnnyg08

There simply aren't a lot of guys who wear numbers on their shirts.

An incorrect generalization around here. A solid majority of umpires with whom I work have numbers.

Any company who wants to be at or near the top in customer service in a limited, narrow market but who refuses to provide a simple service that all of its competitors provide isn't very "customer friendly". I'd call that either lazy or shortsighted.