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Old Tue Nov 10, 2009, 11:47am
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Kevin is going to do what he has to do based on the requirements of his association. We all know that appearance is important, but the bottom line is the product we deliver to our customers. We all know that the coaches really don't care what an umpire looks like (within reason) as long as they are competent and hustle. The appearance thing is totally on us. I have shown up to see friends work games, and their partners flaked and they were working solo, the coaches saw me and asked me to help out, in street clothes.

Two umpires of equal ability, one looks good, the other looks bad, I pick the guy who is suited up properly. So do the rest of us.
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We are stewards of baseball. Our customers aren't schools or coaches or conferences. Our customer is the game itself.

Last edited by RPatrino; Tue Nov 10, 2009 at 11:48am. Reason: Punctuation
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Old Tue Nov 10, 2009, 12:22pm
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When I was touting a partner and me to a local NCAA coach to umpire his fall ball games, part of my description of us was, " ... and, of course, we always dress the part."

It's vital to follow the appearance code. And it's pretty simple. As it is, we get to wear ballcaps, golf shirts and athletic shoes for crying out loud! It wasn't long ago that umpires were saddled with wearing a coat and tie with patent leather shoes.

The only truly good coach I ever had said it the way that made the most sense: "Don't do what's required; do your best." (I took that to mean do more than what's required.)
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