Evans 2-man manual

[johnnyg08]

Just call him or email and ask for a new one. Doesn't seem like that big of a deal. I don't know, but he seems like he'd be reasonable. Mine was not shredded by any means...but it was damaged in transit.

[Kevin Finnerty]

$69.95 for a $25.00 paperback, and they spend 12 cents to pack it.

Good business practices.

[johnnyg08]

I think at some point, I will get it spiral bound...if/when I can wear it out. That's one thing I like about the J/R.

[MrUmpire]

I received my $69.95 manual that was worth every penny and more, and of which there are no comparable manuals at any price, in pristine condition.

Price is what you pay. Value is what you get.

[Kevin Finnerty]

Professionalism in business practices is what anyone should expect when purchasing any exorbitantly priced product. It's part of the price you pay. Just not at Jim Evans' online store. The book is still great, irrespective of how unprofessionally handled the product and service was.

[MrUmpire]

From my first contact with Jason until delivery, I received prompt, professional and courteous service and a product appropriately and fairly priced. I don't purchase exorbitantly priced items. I purchase items of value.

[Kevin Finnerty]

Originally Posted by MrUmpire

From my first contact with Jason until delivery, I received prompt, professional and courteous service and a product appropriately and fairly priced. I don't purchase exorbitantly priced items. I purchase items of value.

You're biased.

Virtually no $70.00 paperback is "fairly priced." The information is uniquely valuable, but so is the information in a great many reasonably priced paperbacks.

And I did not deal with Jason or anyone; maybe that's why you get favorable treatment and online store customers get the scrap. I purchased it online and paid through PayPal to make it quick, safe and easy. The lack of professionalism was in the shoddy packing and shipping of the product, and possibly the sending of a used book to a customer paying full price for an exorbitantly priced new book. Either way, it was thrashed when I first touched it.

Fairly priced. What would a new hardcover version cost: $150.00?

[Kevin Finnerty]

It always cracks me up whenever anyone prices something at a rate that will simply squelch sales of the product. If this book wasn't priced so exorbitantly, thousands more umpires would buy it. Thousands. Even used or thrashed copies like the one they sent me.

It took me until this week to unload that much, even though I was introduced to it sometime late last year. And I'm pretty loose with the change when it comes to umpiring. It's a truly outstanding publication; it's too bad most umpires will never buy it just because of the price.

I had a business school professor that called the practice that they're employing "strategic sales control."

[Ump153]

Originally Posted by Kevin Finnerty

It always cracks me up whenever anyone prices something at a rate that will simply squelch sales of the product. If this book wasn't priced so exorbitantly, thousands more umpires would buy it. Thousands. Even used or thrashed copies like the one they sent me.

It took me until this week to unload that much, even though I was introduced to it sometime late last year. And I'm pretty loose with the change when it comes to umpiring. It's a truly outstanding publication; it's too bad most umpires will never buy it just because of the price.

I had a business school professor that called the practice that they're employing "strategic sales control."

Neither you, nor your professor know the details to make such a judgement. Unless, of course you subscribe to a theory that all books of similar size and material should cost the same.

I had the pleasure of speaking with Jim prior the publication of his new manual. Pricing wasn't done willy-nilly. A survey was conducted of umpires, testing different price points. Additionally, the costs of different quantities of the first run were considered. Not to mention the cost, time and material that went into the writing and compilation.

As most marketing execs understand, lower pricing does not always result in a sufficient increase in sales to counter the reduction.

Also, Jim understands his market enough to realize the those umpires willing to pursue education and invest in materials to improve their craft, despite the internet, remains a small portion of the total number of umpires.

While you seem to portray yourself as an expert on everything that gets discussed, there are others who know what they are doing.

If you are unhappy, you have two choices. Fix the problem or continue whining.