Evans 2-man manual

[Kevin Finnerty]

When you order the book, you might want to request that, for $70.00 that they send you a new book, or at least one that isn't already thrashed.

It's a great book. I can't wait to absorb it all. The condition in which it arrived makes it look like someone else already has.

[johnnyg08]

Just call him or email and ask for a new one. Doesn't seem like that big of a deal. I don't know, but he seems like he'd be reasonable. Mine was not shredded by any means...but it was damaged in transit.

[Kevin Finnerty]

$69.95 for a $25.00 paperback, and they spend 12 cents to pack it.

Good business practices.

[johnnyg08]

I think at some point, I will get it spiral bound...if/when I can wear it out. That's one thing I like about the J/R.

[MrUmpire]

I received my $69.95 manual that was worth every penny and more, and of which there are no comparable manuals at any price, in pristine condition.

Price is what you pay. Value is what you get.

[Kevin Finnerty]

Professionalism in business practices is what anyone should expect when purchasing any exorbitantly priced product. It's part of the price you pay. Just not at Jim Evans' online store. The book is still great, irrespective of how unprofessionally handled the product and service was.

[MrUmpire]

From my first contact with Jason until delivery, I received prompt, professional and courteous service and a product appropriately and fairly priced. I don't purchase exorbitantly priced items. I purchase items of value.

[Kevin Finnerty]

It always cracks me up whenever anyone prices something at a rate that will simply squelch sales of the product. If this book wasn't priced so exorbitantly, thousands more umpires would buy it. Thousands. Even used or thrashed copies like the one they sent me.

It took me until this week to unload that much, even though I was introduced to it sometime late last year. And I'm pretty loose with the change when it comes to umpiring. It's a truly outstanding publication; it's too bad most umpires will never buy it just because of the price.

I had a business school professor that called the practice that they're employing "strategic sales control."