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I strongly suspect the scoreboard is fine. The problem is with the console and whoever set it up that night. At a recent game, I noticed the scoreboard did not show 1/10s in the final minute of the JV game. As the varsity R, I wanted to have the 1/10s working so I spoke to the AD and to the timer between games, but they could not get it to work.
A few days later, I was at another school with the identical console and had the timer show me how to set the 1/10s. I sent the AD an email with the directions.
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