Quote:
Originally Posted by Snaqwells
Part of the problem is you also get the visiting team information. I'm not saying it's excusable, but in the middle of a busy season it's definitely possible to get your wires crossed and mess this up. That's why it's standard protocol here for the R to call the rest of the crew two days ahead of time. If I'm the/a U and haven't heard from the R, I'll initiate the calls.
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I agree this doesn't take the place of making the phone - definitely needs to be done as well.