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There's also the small matter of the clock starting on the touch and the count not beginning until there is control. The OP doesn't say if there was any discrepancy there or not, but just because 10 seconds ran off the clock doesn't necessarily mean there is a 10 second violation.
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"It is not enough to do your best; you must know what to do, and then do your best." - W. Edwards Deming
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