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If you have video of the game, send it to the state office. If it all happened as you say, this is a problem that needs to be addressed. As for how to approach the officials, it sounds to me like you handled it okay, but were inappropriately rebuffed.
Now I wasn't there, I didn't see how all this went down, I did not observe what interactions you may have had prior to this, . But if everything happened just as you describe, this is a problem. You were right to voice your concerns. And you'd be right to escalate this through proper channels.
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"It is not enough to do your best; you must know what to do, and then do your best." - W. Edwards Deming
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