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Welcome Dsturdy 5,
I started last year and the learning curve was pretty steep.
It still is. I actually enjoy reffing as much as I enjoyed playing (when I was a younger man). This board can be quite helpful.
My comment regarding yor situation is similar, use as few words as possible when talking to players and coaches, yet at the same let them know that you will be looking for that the next time down the floor.
As for general advice. Appear confident with calls even when you're not. I worked with a veteran official from our association who does not have a good reputation with coaches. The main thing I noticed with him was that his mechanics were not smooth and his body language made him seem unsure of himself with most calls. I have a feeling a major reason why he is not liked by most coaches is that he does not visually appear to be a good official. With that perception, it doesn't matter what he calls, people will think it is the wrong call.
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