[TussAgee11]

Ordered some stuff a few weeks ago, got to my house 2 days after ordering them. The plate shoes were a bit big, so I called the office here in CT and they told me to send them back with the invoice and a note with what size I'd want.

I got a bit nervous when about 10 business days later, still nothing back in the mail. Called them today, they sent it back to what they had on file as my permanent address (which is now my old address), and not to where the first package was sent to or returned from. Whoops! Honest mistake.

I told them my mail was being forwarded home, and I would probably get the package in a week or two, but asked if they could send me my stuff and then I would send back to them the other package when it finally got here. They complied, and apologized for the mistake.

Even when they screw up, which is rare, they still take care of their customers. Bravo...

Just a story I thought I'd share