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The man is really a public figure. He is on TV every week and he uses a microphone to speak directly to the spectators informing them of decisions. Because there is that connection with the viewers of NFL games it seems appropriate for him to issue a public statement regarding the error. Not so sure that returning private emails to individuals is a good idea, but that's not my call.
As far as how the league feels, I believe that it should be pleased that Ed has made a public announcement of his mistake. It assures the viewing audience that the game was not fixed and that this was simply a human error. He is still an excellent official and I actually see his popularity increasing because of the press coverage from this. People will feel that they can trust him. They now have knowledge that he will say so if the referees got a call wrong. That's a good thing for the NFL. The last thing that the league office wants is to have to deal with a credibility problem similar to what the NBA is battling.
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