[JugglingReferee]

Originally Posted by Back In The Saddle

Two words ... Game Management. Getting surprised by a coach's heated reaction to a tough call can put you on your heels and leave you unprepared to handle it. In my experience, that's usually a bad thing. Recognizing that the coach is likely to react badly, and being prepared to handle it calmly and patiently usually leads to a much better result.

It's not about factoring the coach's likely reaction into making the call; it's about being aware and prepared to deal with it properly. And I'm pretty sure that's what the Snaqmaster was getting at.

Exactly.