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Originally Posted by blindzebra
I do between 500 and 700 games a year ranging from youth to adults with current and former NBA players, tournament games where nearly every player on the floor is going to be playing D-1, and state semi and championship games, and this year I was asked to teach the new officials class.
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Yup, you're experienced. Sho' nuf.
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Originally Posted by blindzebra
We learn to be better by our mistakes.
Go with "Thank you" and do just that or
listen to the advice that I and others gave you and use simple and direct words
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You want to make this either/or. Well, that's for you to decide, I guess. I see these as possibilities, but there are a couple of other choices, as well. Such as...
Use "Thank you" when it is a simple and direct way to accomplish something constructive.
Use other phrases or actions (nodding) when they are appropriate.
Continue to evaluate each coach in each game to see how best you can help the game move forward in the best way.
Continue to listen to and watch other refs for other possible ways to handle coaches when they are expressing ideas and emotions.
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Originally Posted by blindzebra
...that make sense and handle problem coaches better.
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Actually, for handling problem coaches, there are a lot of different tricks and phrases. "Thank you" rarely works once a coach is a problem, but it can prevent a coach from becoming problematic.