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Had this problem at the varsity level last year with the scoreboard operator. She was actually talking on the phone when things started going downhill. I forget the specifics, but the clock failed to start once the ball went inbounds. When myself and another official went to speak with the woman, she did not even pay attention. My partner ended up grabbing the phone from her and told her to listen to what we were saying. My partner then gave the phone to the AD and told him not to let her have it until the game unless the situation was an emergency and, in that case, we would need a new operator.
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