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Originally Posted by wmblue
You learn to deal with confrontation and you learn how to deal with situations, it sounds like in Dan's case his association probably needs to schedule him with veteran umpires or mentors.
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I don't want to speak for Dan, but....
I think one of the problems may be lack of quality mentor availability in his area. I was lucky enough to have two very good NCAA umpires take me under their wing when I started. They were honest with me about everything.
If they thought I sucked, they told me, "You sucked." If I did a good job, "You did good, kid. But keep working on ______, ______, and ______." They weren't big on telling me war stories, and when they did they remembered to let me know that until I've earned some respect, I couldn't and shouldn't talk to managers the way they did.
Just some things I've tried to present to new umpires.