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Originally Posted by tjones1
Does anyone know if the OC usually gives you a tracking number? I didn't get one and I'm wondering where my stuff is!
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Funny you ask that. I am still waiting on an order for 15 or so shirts I placed in August that has apparently disappeared in the mail. I've requested a re-shipping of the order, but haven't heard anything back on that request in 3 weeks. From my experience with them (only this order, admittedly), this is typical with their level and ease of contact and their level of service recovery. And no tracking number, but an insurance number for the package was eventually given after multiple requests. They shipped "priority mail insured." I used a purchase order, so I'm not out of pocket, but neverthelsess, I do not feel like a well taken care of customer, by any means.