From player perspective:
We (obviously) don't know the rules. 99% of the players think there are 2 options: Kick and receive (and they also think that the word "defer" is just a fancy word for "kick" or "play defense.")
Like others have said, don't hang the players out to dry because they don't know what's going on. Besides, most of the captains are in outer space before the game because of the adrenaline rush. As others have said, let them know the consequences of their bad choices and make every effort to not put them in a bad situation.
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