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I echo Garth
Yeah, Tuss. I have been guilty of the same thing--extending a conversation with an a$$hole coach.
If your duty is to "defuse"--and 99% of the time that's what we should be doing in contentious sitches--I think ya wanna be as succinct as possible. Let HIM take it to the next level.
Ace
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There is no such thing as idiot-proof, only idiot-resistant.
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