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I've never understood why some veterans are so bad at communication and tact. It's amazing to me that they can't remember how it felt when they first started or were working their way up.
I've always found it effective to start my "critique" with two very positive things that I have seen in an official. Even the greenest officials have a couple things they do quite well.
Once the positive things open the doors of communication, then I give them a couple "things to work on." I have always avoided the laundry list of things to work on because if the list gets too big, they won't remember any of it.
Z
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