I tell the players to look around the gym, notice all the fans. Those fans are there to watch them, not us (officials). Your coach has chosen you to be captain for a reason. Be a leader, keep your teammates in control at all times. Don't make us (officials) have to get involved, then the crowd watches us, and, remember, they're not here to watch us.
A great line I heard one of my partners use during the championship game of a holiday tournament was this:
"All of the fans here tonight expect good sportsmanship. However, we, the referees don't expect good sportsmanship tonight. WE DEMAND IT!!!"
I also loved a line another partner used for the coaches (one of the coaches is known for his whining). It went:
"Coaches, you've heard it all year, sportsmanship, time-outs, coaches boxes. Coaches boxes are clearly marked. Use them for what they're there for. I encourage you to coach as hard as you possibly can. JUST DON'T HELP US!!!"
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