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When I go to check the book I introduce myself to the table crew, briefly go over procedures & ask if they have any questions. The last thing I say (with a grin) is "Remember you're part of the officials crew - anyone gives you a hard time, let us know & we'll take care of it......and you can root for anyone you want as long as they're wearing black & white striped shirts." Just a gentle reminder in a friendly manner.........
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