[JRutledge]

Originally posted by His High Holiness


GarthB;

My critics have often deliberately misinterpreted my advice of "Give the customer what he wants!"

No, your critics just think it is the dumbest thing they have ever heard. For one if you understand anything about business, it is not our job to answer any questions and to have them walk away happy. That is not our job. Our job is to run the game. Call the game by the rules. Use common sense. And if we can not interfere in the game. That is the reason the "give the customer what he wants" does not apply to umpiring or any officiating for that matter.

Peace