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In my opinion, THE PARENTS/FAMILY/FRIENDS of the team ARE CLEARLY NOT the responsibility of the coach.
I don't have a problem with an umpire asking a coach to attempt to quiet his fans, but anything beyond that is rediculous.
The coach is out there to direct players, not be a moderator of the stands. Technically, they are to stay in the dugout/bullpen/field area during game time anyway.
I have heard of umpires ejecting coaches due to the heckling of their spectators. This is ludacris.
If the parents get out of control, what I would do is step in front of the plate, and treat it in the same way I would if an ejected player/coach failed to leave the premises within a reasonable time period.... I would suspend the game depending on the severity, and speak with a league representative.
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