Quote:
Originally posted by rainmaker
How do you others control your tempers? What do you think about, or say to yourselves when the blood starts pounding in your neck? How do you say the right things? What are the right things to say? Overall, I never thought I had an anger problem, but now I'm kind of wondering ...
I will take all the consolation you give, but I really want is advice. How can I make sure that nothing like this happens again?
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Jewel,
In situations like this...
I try to act professionally at all costs.
I never raise my voice.
I always listen and humbly nod, with my hands behind my back.
When I make a tough call, it is based on my knowledge at the time. (That's the best I have at any given time).
I am not threatened by ignorance.
I know the "Stop Sign" is the best tool I have.
When it gets really stupid, I may laugh aloud, as if I was hearing a "joke" (this took practice), just before I walk away having had enough.
Keep working. Have fun. It is only a game.
mick