Singlr or not??????

[Palmer]

A Little Help If you will...

I know this is not an scorekeepers site, but If you could help solve some difference of opinions I would be appreciative..

In a game where a player hits a ball to right field cleanly, clearing the endfieled on a shot to the right fielder. The right fielder bobbles the ball and is unable to throw the runner out at first base. I have several parents believing this is not a hit, but an error (statistic/scoring wise). It was not a pop fly, or touched by anyone in the infield first. Just because the right fileder might have thrown her out or not, I believe it should still be a single...Some parents disagree..
What is the answer if you will...

Thank you for the help
Palmer