Missing the bag...

[gobux]

This occured in my daughter's game last evening, and I'm curious as to the correct call...

Runners on 1st and 2nd with two outs. The batter hits the ball into the outfield for an apparent triple scoring both runners. Upon further discussion, it is agreed on by the coaches from both teams that the batter missed first and second base when rounding the bags. The batter was called out. The question...do the runs count?

This league is a coach-pitch league and uses volunteer umpires. There is no appeal process, etc. just a common agreement amongst the coaches, however, this was one where the coaches were at a loss.

The call stood as the runs did not count and the batter was out. For future reference, what was the right call and further more, if keeping a scorebook, how is it scored?

Thanks in advance for the help!