Irate Coach!

[The_Rookie]

Our Assignor received an email from an Irate Coach which I will paste a portion below.

How should this be handled??

Yesterday one of the officials assigned to our game made a critical mistake
that had a huge impact on the outcome of the game. Down by 4 points, we
fouled a player from XYZ with 9.4 seconds left. At the time that was
our 9th team foul. The girls line up and the official under the basket
signals for a 1 and 1. the first free throw is missed and one of my player
gets the rebound but the referee under the basket steps onto
the court. The back official blows da whistle. After a
conference it is decided that its a jump ball and based on possession it
was ABC's ball.