Quote:
Originally Posted by Welpe
One of my assigners recently switched to RefTown and I agree with you, it is the cat's pajamas.
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Which one? We've picked up many of AssignByWeb's former clients.
And as far as I know, they are all quite pleased (several emails from various assignors seem to confirm that). Some of them even switched to Arbiter first, then switched again...and are happy they did.
Usually, all data needed to transfer can be directly obtained through the ABW website. I can convert someone in about 30 minutes from the newest version of ABW and a bit longer on most of the older versions. But a few organizations, with non-standard customizations, have reported resistance from ABW in getting that extra data. ABW is apparently being paid a kickback by Arbiter for every account that goes with Arbiter. That explains why ABW is, in all of their communications, are attempting to steer everyone to Arbiter and are not doing anything to help customers save their data who are not going to Arbiter. Nothing illegal about that, but I would expect a little more transparency.