Whiskers_ump,
I don't think this is a one-time thing. Maybe they were great in the past but their views on customer service has changed. I literally documented how many times I contacted them about one order. Ten times!!! The six times I tried to talk to customer service, they always said they were busy, they couldn't find my paper work, they would find it within 24 hours, and someone would call me within 24 hours. No one ever called. This is not a one-time thing! This is a poor customer attitude.
Randy
|
Wed Feb 13, 2002, 08:58am
Threaded Mode
