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-   -   the Officials Choice (https://forum.officiating.com/basketball/29610-officials-choice.html)

REFVA Wed Nov 22, 2006 10:49am

the Officials Choice
 
Has anyone done any business with The Officials Choice recently? I am trying to reach them. Sent them emails and left voice mail. Any help with other form of contact..

tjones1 Wed Nov 22, 2006 12:43pm

Yes, I just ordered from them on Tuesday via the web. I got e-mail notices and everything extremely fast. Wednesday morning I got an e-mail saying my order was shipped. No problems here. It's possible they've closed up shop for the holidays.

cmathews Wed Nov 22, 2006 04:26pm

REFVA
I haven't done any business with them in the past couple months, but when I did, I did have a hard time reaching them. However when I did, they bent over backwards to get things done.

cropduster Thu Nov 23, 2006 09:49am

I get all my supplies except shoes from them. I always get what I need in the summer before they're needed because they are a little slow in shipping. Maybe they know that I'm in no hurry then or they have to order the stuff before shipping it out. They are great doing business with other than that. BTW, during the summer they had great sales going on.

barryb

chrs_schuster Thu Nov 23, 2006 09:56am

I have ordered from them in the past. Everything was great, order came in about 2-3 days extremely fast. I love there shoes, OC's still wearing them in fact. But I ran into the same trouble as most of you, trying to contact them. I tried to order some more shoes, they werent on the web-site. Couldnt get a hold of them for nothing. But its still a nice company with fast service.

REFVA Thu Nov 23, 2006 11:07am

Quote:

I love there shoes, OC's still wearing them in fact.
Funny you mention their OC shoes, I purchased 3 pair when they were having a sell out sale. 2 of the 3 and I haven't worn the third yet, ripped in the back by the heel. It hasn't happened with any other shoe I have worn. So I am wondering if that is a problem with those shoes.

ChrisSportsFan Fri Nov 24, 2006 08:21am

I placed 2 orders from them this Summer and had to call them regarding 1 order. I didn't have any problems and the orders arrived quickly and the product is exactly what I anticipated. (BTW, I do not work for them and they are not paying me for this advertisement)

tjones1 Fri Nov 24, 2006 11:28pm

Does anyone know if the OC usually gives you a tracking number? I didn't get one and I'm wondering where my stuff is!

HawkeyeCubP Sat Nov 25, 2006 11:50pm

Quote:

Originally Posted by tjones1
Does anyone know if the OC usually gives you a tracking number? I didn't get one and I'm wondering where my stuff is!

Funny you ask that. I am still waiting on an order for 15 or so shirts I placed in August that has apparently disappeared in the mail. I've requested a re-shipping of the order, but haven't heard anything back on that request in 3 weeks. From my experience with them (only this order, admittedly), this is typical with their level and ease of contact and their level of service recovery. And no tracking number, but an insurance number for the package was eventually given after multiple requests. They shipped "priority mail insured." I used a purchase order, so I'm not out of pocket, but neverthelsess, I do not feel like a well taken care of customer, by any means.

Ref_ Fred Sun Nov 26, 2006 11:02am

I have been trying to contact them, The number on their website goes to an answering machice with a message that give an address www.theofficialschoiceinc.com and that is a wrong address.

tjones1 Sun Nov 26, 2006 06:03pm

Their website is now: http://www.theofficialschoice.com

budjones05 Sun Nov 26, 2006 07:35pm

I prefer www.getofficial.com Has everything you need and the prices aren't that bad

HawkeyeCubP Sun Nov 26, 2006 08:47pm

Quote:

Originally Posted by budjones05
I prefer www.getofficial.com Has everything you need and the prices aren't that bad

GetOfficial.com actually doesn't carry the non-side panel microfiber basketball shirt, which is what I was going to OfficialsChoice for (and what I know some fellow officials have gone to them for). Luckily for me, Honig's just started advertising them on their webiste, and I will shortly be heading there. (I prefer the Honig's 1 week turnaround as opposed to the anywhere from 3 months to never turnaround.)

refnrev Sun Nov 26, 2006 09:18pm

Quote:

Originally Posted by tjones1
Does anyone know if the OC usually gives you a tracking number? I didn't get one and I'm wondering where my stuff is!

__________________________________

Did you break down and buy from them again? I thought you swore off of them (and probably at them more than a few times) in the past!!!

refnrev Sun Nov 26, 2006 09:29pm

I've never ordered from OC but many people who have posted have been pleased with their products (except for shoes that fell apart) but have been very dissastisfied with their customer service or lack thereof. I use Between the Lines and GetOfficial. I had a jacket button break and BTL had a new one to me in a week, compete with IHSA logo. GO sent me a Byron collar shirt by mistake once and game me a free Fox 40 and some volleyball wheels. Can't complain about either of them.


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